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FREQUENTLY ASKED QUESTIONS

Are Isuzu genuine parts readily available in Pakistan?

Yes, Ghandhara Industries Limited maintains an extensive inventory of Isuzu genuine parts through its nationwide network of authorized dealerships and parts outlets.

Why should I use genuine parts instead of aftermarket ones?

Isuzu genuine parts are specifically designed, tested, and manufactured to meet the exact specifications of your vehicle, ensuring optimal performance, safety, and longevity compared to aftermarket alternatives.

How often should I service my Isuzu vehicle?

Isuzu recommends service intervals at 1,000 km, 5,000 km, and every 5,000 km thereafter. Please refer to your Owner's Manual for specific maintenance schedules based on your vehicle model and driving conditions.

RETURN & WARRANTY POLICY

Warranty Coverage

Isuzu warrants that it will repair or replace parts found to have manufacturing defects in material or workmanship under normal use and maintenance for a period of 12 months or 100,000 km, whichever comes first (varies by model).

Eligibility for Return

  • Parts must be in their original packaging and unused.
  • Returns must be initiated within 7 days of purchase.
  • Original invoice must be provided.
  • Electrical parts and lubricants are generally non-returnable unless found defective during initial installation by an authorized technician.

Items Not Covered

The warranty does not apply to normal aging, deterioration of parts (e.g., rubber parts), expendable service items, damage due to misuse, or lack of recommended maintenance.

TERMS AND CONDITIONS

By accessing and using this website for Isuzu genuine parts, you agree to comply with and be bound by the following terms and conditions of use.

Usage of Content

All content provided on this site is for information purposes only. Ghandhara Industries Limited reserves the right to make changes to vehicle specifications and parts information without prior notice.

Liability

While we strive for accuracy, GIL shall not be liable for any inaccuracies or typographical errors on the website. Use of any information or materials on this website is entirely at your own risk.

OUR DISTRIBUTOR

Ghandhara Industries Limited (GIL)

Ghandhara Industries Limited is a public limited company quoted on the Pakistan Stock Exchange. It is the authorized assembler and manufacturer of Isuzu vehicles and genuine parts in Pakistan.

With decades of experience in the automotive sector, GIL is committed to providing superior quality transportation solutions and comprehensive after-sales support to Isuzu customers across the country.

Head Office: F-3, Hub Chauki Road, S.I.T.E., Karachi - 75730

UAN: 111-445-111